Políticas de Privacidade

 

SoulsFitt Privacy Policy (United Kingdom)

At SoulsFitt, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We only collect the information necessary to provide you with a safe and personalized shopping experience. This includes:

  • Your name and email address, to manage orders and communication;

  • Billing and shipping address, for order delivery;

  • Payment information, which is securely processed by our payment partners.

We do not store your credit or debit card details on our servers. All financial transactions are handled securely through certified payment gateways such as Stripe, PayPal, or Klarna, in compliance with PCI-DSS security standards.

2. How We Use Your Information

Your personal data may be used to:

  • Process and deliver your orders;

  • Communicate order updates and shipping information;

  • Send promotional emails and exclusive offers (you can unsubscribe at any time);

  • Improve our website, services, and customer experience.

3. Data Security

We use advanced security technologies to protect your data against unauthorised access, alteration, or disclosure. All sensitive information (such as payment details) is encrypted and transmitted over Secure Socket Layer (SSL) technology.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Data may only be shared:

  • With trusted partners who help operate our business (for example, payment processors or courier services);

  • When required by law or court order;

  • At your explicit request.

5. Your Rights (UK GDPR)

As a resident of the United Kingdom, you have the right to:

  • Access your personal data;

  • Request correction or deletion;

  • Withdraw consent to receive marketing emails;

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at support@soulsfitt.co.uk.

6. Cookies

Our website uses cookies to improve your browsing experience, personalise content, and analyse traffic. You may choose to disable cookies in your browser settings, but some parts of the site may not function properly.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:
📧 support@soulsfitt.co.uk
📍 SoulFitt Ltd. – London, United Kingdom

8. Updates to This Policy

SoulFitt may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on our website.

✅ Compliant with:

  • UK Data Protection Act 2018

  • UK GDPR (post-Brexit)

  • PCI DSS Secure Payment Standards